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Managing Client Requests
When someone makes a request you have to decide what you need to get done, and gather the topics together so you can categorized them. Go through the requests one at a time, while searching for the resources necessary to resolve the issue. Once again, if you�ve decided to automate your activities, then the information is already bookmarked, or at least you have links to any information that you search for on a regular basis. Seek, Find, Save and Deliver it to the person that made the request.